What Our Customers Are Saying

I work in the marketing department for a large healthcare organization. I struggled to effectively communicate with prior marketing supply representatives. They often sent me the wrong order, never sent my order or told me that I had to wait for corrections to their mistakes despite the urgency with which I needed my supplies. I met Mark Copans at a networking event and due to my high level of dissatisfaction with previous encounters, I decided to give him a shot. He returned my calls, promptly had orders delivered, helped me weigh the pros and cons of marketing ideas and the quality of items I receive is first-rate. I would recommend Personalize It to any business looking for responsive customer service, quality products and quick turn-around times.

  • Rebecca Simpson, LMSW - Assistant Administrator/Business Development
  • The Pines at Poughkeepsie Center for Nursing and Rehabilitation & The Maywood Center for Health and Rehabilitation
  • Sep 25, 2017

For more than two-and-a-half years, we’ve successfully worked with Personalize It. The quality of the promotional items we order is always superb, but it’s Mark’s attention to detail, prompt delivery and superb customer service that keep us coming back again and again.

  • Filomena E. Fanelli, CEO/Founder
  • Impact PR & Communications, Ltd
  • Aug 09, 2017

Mark Copans is our go-to for promotional material and marketing strategies.  As busy owners of several Veterinary practices, it is important us to work with professionals that streamline the process of designing and ordering our supplies, as well as helping to develop an effective an coherent branding strategy.  We have been very happy with the quality of goods and exceptional customer service offered by Mark and his group!

  • Jeremy D. Frederick, DVM, DACVIM, CVA
  • Advanced Equine of the Hudson Valley, Companion Pet Hospital & New England Equine Practice
  • Jul 24, 2017